Summary
Step into a world of style with Glamiti! Our platform, glamiti.com and the Glamiti app, is the perfect destination for all your beauty and wellness needs. Book appointments with spas, salons, beauticians, trainers, and more with just a few clicks.
At Glamiti, we've made sure that our Terms of Service are easy to understand. However, it's important to read the full version as well. Partner Services, including any products offered for sale, are sold by our Partners, not us. We act as their commercial agent, arranging and concluding your appointment or order.
If you choose to pay for Partner Services through Glamiti's Payment Services, we'll collect your payment on behalf of the Partner, effectively discharging your debt to them. The contract for the Partner Services is solely between you and the Partner.
While we aren't responsible for the Partner Services, we still care about your satisfaction. If you're unhappy with a Partner, reach out to us at contact@glamiti.com, and we'll see what we can do.
When you make an appointment or order, you agree to a Partner Contract and its terms of sale with the Partner. It's important to thoroughly review all details and restrictions before confirming your appointment or order.
We want you to have the best experience possible, so please be respectful to our Partners and our staff. Glamiti may deactivate your account if you breach any part of our Terms of Service or act inappropriately.
Need to reschedule, cancel, or exchange a product? Check our Terms of Service and Partner Contract to see if it's possible. If it is, you can submit a request through our platform, email or call the Partner directly, or reach out to our support team at contact@glamiti.com.
At Glamiti, we're always here to help. If you have any questions or concerns, don't hesitate to contact us at contact@glamiti.com.
Full version
Step into a world of luxury and style with glamiti.com SV Limited. We are a premier company, registered and incorporated in Canada, dedicated to providing a seamless platform for all your beauty, wellness, and fitness needs. Our registered office is located at 1055 W Georgia St. Suite 2400, Vancouver, BC V6E 3P3, and we are proud to have a VAT registration number of GB299758808.
With the Glamiti Platform, we aim to make your booking experience smooth and stress-free. Our Terms of Service outline the rules and regulations for using our platform, and it's essential you read and understand them before making any appointments or orders. We've made sure they're easy to understand, but if you have any questions, our support team is always here to help.
We want to make sure our Terms of Service are up-to-date, so we reserve the right to change them from time to time. If any changes are made, they'll be reflected on this page, so make sure to check back regularly. By making an appointment or order through our platform, you agree to these Terms of Service, so it's crucial to be aware of any updates.
Don't forget, using our site is also subject to our Terms of Use and Privacy Policy, so make sure you understand how we use your personal information.
At Glamiti, we are committed to providing you with a personalized and luxurious experience. Book with us today and get ready to be pampered!
Key Terms
"Capitalized words hold the key to understanding our Terms of Service. So, let's decode them!
An "Appointment" is simply a booking you make through the Glamiti Platform for one or more services offered by a Partner. Whether it's updated, re-scheduled or cancelled, it's still an Appointment.
If you cancel an appointment, don't be surprised by the "Cancellation Policy". This policy is part of the Partner Terms of Sale and could result in you being charged a fee by the Partner for cancelling the appointment. This fee could be as high as 100% of the appointment's value.
When we say "Client" or "you", we're referring to the user of the Glamiti Services or the person who's purchased any Partner Services.
"Confirmation" is the written confirmation we provide you for your appointment or order via email or the Glamiti Platform.
If a Partner requires a deposit for an appointment, it's part of their "Deposit Policy". This policy is included in the Partner Terms of Sale.
Your "Glamiti Account" is your very own account on the Glamiti Platform. It holds all your important information such as name, appointment history, order history and contact information.
"Glamiti Appointment Services" covers all appointment booking services like creating, updating, rescheduling and cancelling appointments, all done through the Glamiti Platform.
"Glamiti Payment Services" is the online and in-app payment facility available for select Partners on the Glamiti Platform.
The "Glamiti Platform" refers to the website glamiti.com, the mobile application available on the Apple Store and Google Play Store, and the web interface provided by Glamiti that a Partner can embed on their own website or social media channels.
"Glamiti Services" encompasses all the information, recommendations and services provided by Glamiti through the Glamiti Platform, including Glamiti Platform, Glamiti Appointment Services, Glamiti Payment Services, and Partner Profiles.
If you fail to show up to a Partner's place of business at the time indicated on the appointment, the "No Show Policy" may come into play. This policy is included in the Partner Terms of Sale and could result in you being charged a fee, which could be up to 100% of the appointment's value.
An "Order" is any order for products you make through a Partner's store on the Glamiti Platform.
The "Partner Contract" is the contract between you and the Partner for their Partner Services, which you book through the Glamiti Platform. It also includes any Partner Terms of Sale provided to you before confirming your appointment or order.
"Partner Credit" is a credit purchased via Glamiti Services by the Client to make a pre-payment to a Partner for their services.
The "Partner Profile" is the Partner's page on the Glamiti Platform, which has information about their services and, if applicable, their store.
"Partner Services" refers to any goods or services offered by a Partner for sale or booking on the Glamiti Platform, including appointments, vouchers or orders.
The "Partner Terms of Sale" include all the important details about your appointment such as date, time, price, location and any other terms and conditions. It also includes any deposit policy, cancellation policy, no show policy or return and refunds policy.
A "Partner Voucher" is a voucher issued by the Partner via the Glamiti Platform. It has all the details of the
Our Services
"Get ready to transform your style with Glamiti! Our platform connects you to a world of beauty and wellness, where you can book appointments, order products, and pay for services all in one place. From hair to beauty, training to therapy, we have you covered. But here's the catch - Glamiti is just the middleman between you and our trusted partners. We facilitate the appointment and order process, but the contract is between you and the partner. Think of Glamiti as your personal concierge in the world of beauty and wellness. We make it easy for you to pamper yourself with the services you deserve. And when you pay through our platform, you can rest assured that your debt is discharged to the partner. So, what are you waiting for? Book now and let us take care of the rest!"
Partner’s Services
"Unleash the Beauty Within with Glamiti"
When you book services or purchase products through the Glamiti platform, you enter into a partnership with a trusted and vetted provider. Our partners are responsible for delivering their services to the best of their abilities and ensuring that all information provided to us is accurate, up-to-date, and reflective of the services being offered.
Our partners are committed to making sure your experience is as smooth and satisfying as possible, and we hold them to high standards to ensure that their services are performed with care and skill. We also make it our responsibility to make sure that all information on the platform is up-to-date, although we cannot verify its accuracy.
As a consumer, you have the legal right to receive services that are performed with care and skill, and we would never do anything to take away from those rights. That's why we encourage you to take advantage of any advice that's available from your local citizens' Advice Bureau or trading standards office.
To get started with the Glamiti platform, you can either check out as a guest or create a Glamiti account by providing your name, mobile phone number, payment information, and a password of your choosing. We require accurate and complete information from our users in order to provide the best possible experience, and we reserve the right to refuse use of our services or platform if the information provided is inaccurate.
Join us in our quest to unleash the beauty within and experience the joy of effortless styling. Get started with Glamiti today!
Using Glamiti responsible
"Empower Your Style Journey with Glamiti"
Make the most of your Glamiti experience by taking advantage of all the resources available to you. Get in touch with our partners directly by using their contact information found on their profiles. And if you need any assistance, our support team is always here to help you at contact@glamiti.com.
Before you book your appointment, take the time to review the Partner Contract for any specific terms and conditions that may apply. This way, you'll have all the information you need to make an informed decision about your styling experience.
Your online payment experience with Glamiti is designed to be safe and secure. Look for the "S" in the beginning of the checkout link to make sure your transaction is protected. And don't forget to research independently by reading reviews from other customers on trusted sites like Google and the reviews section on our platform.
Empower your style journey with Glamiti and enjoy a seamless, stress-free experience every time. Book your appointment today!
"Take Charge of Your Health with Glamiti"
When booking a partner service through Glamiti, it's important to remember that your health and well-being are your own responsibility. This means communicating any medical or health-related conditions to the partner ahead of time, so they can provide the best possible experience for you.
If you have any allergies or special needs, it's crucial to make sure that the products or services you're booking are suitable for you. Check with the partner before purchasing and don't hesitate to request more information if needed.
By taking these precautions, you'll help ensure a safe and comfortable experience. However, if you fail to disclose any important information or check a product's suitability, Glamiti and the partner cannot be held liable for any injury, loss, or damages that may occur.
Take charge of your health with Glamiti and enjoy peace of mind with every appointment. Book now!
Stay Connected with Glamiti
"Get ready to elevate your style game with Glamiti! Our cutting-edge services will keep you informed and up-to-date with all things fashion. We'll send you electronic service messages to keep you in the loop about the latest happenings in your account and appointments. From security updates to changes in your orders, you'll be the first to know. And the best part? These messages can also include promotional content, giving you a sneak peek into the latest fashion trends and deals. But don't worry, your phone number is in safe hands. We take your privacy seriously and you can choose to opt-out of receiving some or all automated messages. Head over to your personal profile settings to make the call. For more information on how we use your personal information, check out our Privacy Policy."
Make appointment/order
"Step into the world of effortless style with Glamiti. With our platform, you have the power to choose the Partner Services you want and make an appointment with just a few clicks. Say goodbye to long wait times and complicated booking processes.
Before confirming your appointment, you'll have the opportunity to review and correct any errors. We'll also provide you with all the important details like Partner Terms of Sale, Deposit Policy, Cancellation Policy, and No Show Policy. Make sure to double-check all details before confirming.
We act as the commercial agent for our partners, so when you make an appointment, we'll send your request to the right place. Your confirmation is your official receipt, and you'll receive it via email or SMS.
And the best part? All Partner Services are subject to availability, so you'll never miss out on the latest trends and styles. Just show up at the place of business indicated in the Partner Terms of Sale, and you're ready to shine! Note: For tax receipts, please contact the Partner directly."
Vouchers
"Treat yourself to a world of stylish possibilities with Partner Vouchers from Glamiti. Our Partners may offer vouchers that can be used towards their services or allow you to purchase them for future use.
Every Partner is unique, so the availability and redemption of vouchers is at their discretion. When you purchase a voucher from a Partner, be sure to check the Partner Terms of Sale for all the important details.
Please note, Glamiti is not a party to the Partner Contract you have with the Partner and is not responsible for the vouchers. But rest assured, we'll always keep you informed about the latest offers.
And if you're lucky enough to catch an offer, act fast! Unless stated otherwise, these offers can be withdrawn at any time. So, place your order for an appointment today and secure your spot in the world of fashion.
Your confirmation notice is your ticket to style and elegance."
Paying for partner service
"Embrace the Convenience of Payment at Your Fingertips with Glamiti"
Glamiti is all about making your life easier and more convenient. With our payment options, paying for Partner Services is a breeze. Whether you choose to pay via our Glamiti Payment Services or opt for the Pay In-Store Service, you can be assured that we have you covered.
"Get the Best Deals and Discounts with Glamiti"
Our Partners may offer discounts that will be reflected in the final amount payable, giving you the opportunity to save even more. And if you're feeling extra generous, you have the option to tip the Partner following your appointment, with the assurance that 100% of your tip will reach the Partner (subject to payment processing fees).
"Trust in the Security of Our Payment Process"
Glamiti uses a third-party payment processor to ensure the safe and secure transfer of funds for your purchases. However, please note that we cannot guarantee continuous, uninterrupted, or secure access to our payment services. In the unlikely event of any interruptions, we will do our best to restore the service as soon as possible.
"Stay Tax Compliant with Ease"
The Partner is responsible for any indirect taxes on the value of the Appointment/Order, while Glamiti will include applicable taxes on all products in an Order. If you order through us, we will provide a tax invoice via the Glamiti Platform. If you order directly through the Partner, they will provide one upon request.
"Pay with Confidence, Every Time with Glamiti"
From the convenience of payment options to the security of our payment process, Glamiti has got you covered. Make your purchases with confidence, every time.
Appointment Changes and cancelations
Reschedule with Ease
Don't let a change in plans hold you back! If you need to adjust your appointment time or date, you have the flexibility to do so. You can reschedule through the Glamiti platform or directly with your partner. Just keep in mind, rescheduling may not be possible if your appointment is coming up soon. Check the partner's terms of sale for details on their rescheduling policy.
Deposit, Cancellation, No-Show: Know Your Options While you have a variety of rights, some Partner Contracts may offer specific opportunities to cancel. Partners may request a deposit to confirm your appointment or order, which may be up to 100% of the value. It's important to familiarize yourself with the Partner Contract and Deposit Policy before finalizing your appointment.
Cancelling is Easy If you need to cancel your appointment, you can do so through Glamiti or directly with your partner. However, cancellation may not be possible if your appointment is coming up soon. The cancellation policy will be shared with you when you make your appointment. Partners may have a Cancellation Policy in place, which could result in Glamiti automatically charging your card up to the full value of the appointment if cancelled after the specified time frame. If you cancel outside of the Partner's policy, you may still be eligible for a refund, but this will need to be arranged directly with the partner.
No-Shows Have Consequences Failing to show up to your appointment could result in Glamiti automatically charging your card up to the full value of the appointment if the partner implements a No Show Policy. No refunds will be given for cancellations made within the time frame specified in the Cancellation Policy. Be sure to keep your schedule in check and show up on time!
Restriction on access
At Glamiti, we strive to provide the best possible experience for both our clients and partners. However, in some instances, we may have to restrict access to our services or platform for the benefit of everyone involved. If any of the following occurs:
• You have a history of frequent cancellations, no-shows, or negative transactions that affect our partners' experiences
• You fail credit or fraud prevention checks from our payment services
• We suspect fraud or money laundering from you or someone using your account
• We suspect the security of your account has been compromised
• You display inappropriate, abusive, or offensive behavior towards our staff or partners
• You violate our terms of service
• Your actions negatively impact the quality of our services
We reserve the right to partially or fully restrict your access.
Additionally, our partners may impose additional restrictions on who can purchase and book their services. They may restrict access to their profiles, prevent appointments, or limit interaction on our platform. These restrictions are determined solely by our partners, and we have no control over them.
Liability
At Glamiti, we take responsibility for our actions and will be liable for any foreseeable losses or damages caused by our negligence or breach of contract. However, we cannot accept liability for certain types of loss, including lost income, business, profits, anticipated savings, or wasted time, unless the loss is due to our fraud or misrepresentation.
We do not limit or exclude our liability for death or personal injury caused by our negligence, or any other liabilities that cannot be limited under English law.
Please note that we are not responsible for the provision or lack of provision of Partner Services or Products. Our partners are solely responsible for fulfilling their services and products under your Partner Contract with them.
Indemnity
As a user of Glamiti, you agree to protect us from any and all claims, damages, losses, liabilities, costs, and expenses that may arise from:
• Your use (or misuse) of our services and platform, including any transmitted or received data or content
• Any misleading, false, or inaccurate information submitted through your customer account
• Any violation of these terms of service or applicable laws and regulations
• Any violation of third-party rights, including our partners
• Negligent or intentional misconduct
• Any unauthorized access to our services using your username, password, or security code
You agree to indemnify and release Glamiti and its affiliates, including staff members, contractors, agents, officers, and directors, from any and all claims related to these issues.
Ending these terms of service
Upon termination of our agreement, Glamiti will promptly delete or return all personal data to you within 30 days. However, in some cases, we may need to retain the personal data to comply with relevant laws and regulations. In such instances, we will keep the data only for as long as required by law.
Platform Fees: Enjoy using the Glamiti Platform for free, but be aware that Glamiti reserves the right to charge a fee in the future. In that case, Glamiti will give you a heads up and allow you to decide whether to continue or halt your use of the services.
Assignment: You can't transfer your rights under these terms without getting the green light from Glamiti in writing.
Notices: Glamiti can notify you through the platform, email, or regular mail. If you wish to send a notice to Glamiti, use contact@glamiti.com for email or send it by post to: Sanraj Ventures Inc, 1055 W Georgia St. Suite 2400, Vancouver, BC V6E 3P3.
Entire Agreement: The terms of service, along with any referenced documents, form a complete agreement between you and Glamiti and govern your use of the services, replacing any prior versions of these terms. Your Partner Contract governs the provision of the Partner Services and Products.
Enforcement & Severability: Glamiti's inability to enforce any right or provision of the terms doesn't mean they have waived that right or provision. If a provision is found to be invalid, unlawful, or unenforceable, it will be severed from the terms and the rest of the terms will remain in full force.
Governing Law: The laws of British Colombia, Canada will govern and construe these terms of service. You and Glamiti agree that the English courts will have non-exclusive jurisdiction over any claim or dispute arising from or related to the provision of Partner Services via the Glamiti Platform.
Interpretation: If applicable, words in the singular form in these terms and conditions will retain the same definition in the plural form, and vice versa. Words in the masculine form include the feminine form, and vice versa.
Need Help
At Glamiti, we prioritize your satisfaction and aim to deliver excellence in every aspect. If you have any concerns about the platform or a Partner's services, we encourage you to take the following steps:
1. Try to resolve the issue by speaking directly with the Partner.
2. Share your experience by leaving a fair and honest review on the Glamiti platform.
3. Get in touch with us at contact@glamiti.com.
If you reach out to us, we'll do our best to help resolve the situation by contacting the Partner. In rare cases, if a resolution can't be reached and we believe it's justified, we may provide a refund for the disputed amount as a last resort. These refunds will be processed through our Payment Services.
Please note that while we take all feedback and complaints seriously, we are not responsible for the Partner Services and do not guarantee compensation if you are unsatisfied with any aspect of their services.